Frequently Asked Questions

Teachers

  • Can I use ecree on my own or does my school have to buy ecree first?

    Teachers can absolutely use ecree on their own. Simply sign up as a teacher on our website, and you’ll be ready to go.

  • Does ecree cost anything for me to use on my own?

    Currently there is no charge for teachers to use ecree on their own because we are in a beta (testing) phase. However, in the future, ecree will come with a charge, which can be paid either by the teacher or the students.

  • Can my school try ecree out before purchasing a subscription?

    Absolutely. ecree offers a turnkey, paid pilot period so that schools can try ecree in a focused and comprehensive manner throughout an academic term. If you are interested in learning more, contact us.

  • What is included in the pilot period?

    During the pilot period, teachers have full access to all of ecree’s features, plus full technical support to set up ecree.

  • Am I restricted to using a list of pre-defined essay prompts?

    Absolutely not. While ecree offers a comprehensive bank of essay prompts that you may use as appropriate, our technology gives you the flexibility to add as many of your own prompts as you would like.

  • How easy is ecree to set up?

    We put tremendous effort into making sure ecree is streamlined, intuitive and user-friendly. Using our software is extremely easy. In less than 10 minutes you can get your classes set up and your personalized questions added.

  • If I need help setting up ecree, what do I do?

    We are happy to help you get set up. First, we offer a range of videos on our YouTube channel to help you get set up. If you still have questions or need help, email us at support@ecree.com.

  • I'm a private tutor. Can I still use ecree?

    Yes. All you need to do is sign up as an individual teacher and your students will be able to use ecree.

  • Can I use ecree with my LMS of choice (e.g. Canvas)?

    Currently ecree is available for use only with Canvas. However, our plans include integrating with other LMS systems in the near future.

Students

  • ecree sounds interesting. How can I try it out?

    We’d love for you to give ecree a try. In fact, we offer free temporary student access so that you can test ecree on a couple of questions.

  • I liked the free questions, but I want help on my writing assignments. What do I do now?

    You can sign up for direct access to ecree. To add the question(s) you want to work on, simply email us that question at assignments@ecree.com.

  • I’m having trouble using ecree. Can you help?

    Yes. We offer a range of troubleshooting videos on our YouTube channel to help you resolve common problems. If you’re still stuck, you can email us at support@ecree.com.

  • I'd like some feedback on my creative writing. Can ecree help?

    Not today. Currently, our software is designed to assess academic writing only. It does not (yet) provide accurate feedback on creative writing.

Technical Questions

  • What file types can I submit?

    ecree accepts Word Documents (.doc and .docx), Rich Text Files (.rtf) and plain text files (.txt). You can submit your file from your computer or from a cloud-based storage site (Dropbox, Box, Google Drive/Docs, Amazon Cloud or Microsoft OneDrive).

  • Is there a maximum length for my paper?

    Yes. You can submit papers that are 3,000 words or fewer.

  • How many essays can I submit?

    There is no limit to the number of submissions you can make. You can use ecree as much as you want, but we ask that you not share your login information with others, and we do monitor for this kind of mis-use.

  • I uploaded the wrong file. What should I do?

    No problem. You can resubmit the correct file. We intentionally give you a high usage cap so that you never have to worry if you submit the wrong file.

  • How do I delete my account?

    To delete your account, simply log in and click on your name, then click View Profile. You will then be able to click the Delete Account button.

About ecree

  • How does ecree grade my paper and give feedback?

    The ecree algorithm uses dozens of metrics to capture more than 1,000 data points per typed page. These metrics are the same elements a human looks for when grading your paper: organization, argumentation, use of evidence and staying focused. Because our software analyzes the same metrics a human would, we can provide feedback on the content of your paper.

  • How does ecree help me improve my writing?

    By using ecree, you receive immediate feedback on the technical elements of your writing. As you work, your writing is coded by color to indicate what’s working well, what needs a little improvement and what needs a major edit. This allows you to course-correct as you write, and you can also submit a draft for a composite score.

    Students who use our software have shown consistent improvement in their scores. Whether you're trying to improve your writing for a class or studying for a standardized test, ecree will help you with the most important elements of strong, clear writing: organization, argumentation, use of evidence and staying focused.

  • How are you different from other products?

    ecree stands out in terms of accuracy and ease of use. Our platform is proven to give students objective and actionable feedback that is comparable to that of a human writing expert – but without the inconsistencies often associated with writing assessment. And unlike other automated assessment programs, our algorithm allows teachers to set up their courses in a matter of minutes and without wading through a collection of example papers. In addition, students can upload papers and get results in less than a minute.

If you have any more questions you can contact us.